Facts for Travellers

May be the smallest national carrier in the world, Druk Air has a fleet of two BAE-146 and two airbus A319 aircraft. An international flight crew and hostesses trained by Thai Airways International give the airline its credibility and charm.

Druk Air is the only airline that serves Paro so all visitors to Bhutan is initiated into the kingdom in its care. Few are disappointed. The flight into Paro is one of the most spectacular in the world. Whether flying along the Himalayan range from Kathmandu or over the foothills from Calcutta or Dahka, each flight is a mesmerizing aeronautical feat and offers an exciting descent into the kingdom. Delays do occur on account of the changeable Himalayan weather. So travelers are advised to build an extra day onto the end of their trips in case of hold ups.
Please note that there is no daily flights in each sectors mentioned above and air schedules changes between summer monsoons and the winter snow. Airline bookings should be made at the same time while booking your holiday in Bhutan.

    Click for: Flight schedule


 

ABBREVIATION: PBH : PARO,BHUTAN, BKK : BANGKOK, THAILAND, CCU : CALCUTA, INDIA, DEL : DELHI, INDIA, DAC : DHAKA, BANGLADESH, KTM : KATHMANDU, NEPAL

CHILD FARE: A child passenger is one who has not reached his/her 12th birthday on the date of commencement of travel and will be charged 67% of the applicable adult fare. Children of 12 years of age and over will pay the full applicable adult fare.

INFANT FARE: An infant is one who has not reached his/her 2nd birthday and who is not occupying an individual seat. He/she will be charged 10% of the adult applicable fare.

Taxes on the fare

Passenger Service Fee (PSF) : As per the order of the Airport Authority of India, all embarking passengers out of India will be charged PSF of US Dollar 6.00 or equivalent currency per embarking passengers, for all Ngultrum and US dollar fares without any exception to any kind of passengers with effect from April 2001.

Passenger Service Charge: As per the order of the govt. of Nepal, all embarking passengers will be charged US$ 11 at the time of ticketing and is applicable for all passengers with effect from March 01, 2009.

Tourism Service Fee (TSF): As per the order of the govt. of Nepal, all embarking passengers will be charged US$ 8 per person at the time of the ticketing w.e.f March 01, 2009. This fee was formerly collected by the purchase of a coupon upon departure at the airport.

Insurance Surcharge (YQ): Charge US dollar 5.00 or equivalent per segment. YQ will apply to all passengers regardless of class of travel and type of fare. YQ also apply to all free and discounted tickets.

Fuel Surcharge (YR): Charge US dollar 10.00 or equivalent per segment. YR will apply to all passengers regardless of class of travel and type of fare. YR also apply to all free and discounted tickets.

Service Tax on business class
All business class passengers embarking from India are subject to an additional 10.30% Service Tax on the fare. The tax will be collected at the time of issuance of ticket. If mistakenly omitted, the airline check-in personnel will collect the tax.

The above is as per the directives issued by the Service Tax Directorate, Government of India.

Cancellation Policy

1. Rebate of 100% for the tickets cancelled more than 45 days prior to arrival date in Bhutan

2. Rebate of 70% for the tickets cancelled within 30-45 days prior to arrival date in Bhutan.

3. Rebate of 30% for the tickets cancelled within 29 - 10 days prior to arrival date in Bhutan.

4. There will be NO REFUND for the tickets cancelled less than 10 days prior to arrival date in Bhutan.

5. An administration fee of $25 per ticket will be applicable for all canceled tickets

6. Passengers who fail to show up for a flight will not be eligible for a refund

7. Lost tickets are nonrefundable

Baggage

All visitors are required to complete the customs form upon arrival at Paro. The following items are exempted from customs duty:

1. Personal effects for day-to-day use

2. 2 liters of alcohol, 200 pieces of cigarettes; 150gms of pipe tobacco

3. Instruments, apparatus or appliances for professional use

4. Photographic equipment, video cameras and other electronic goods

Note:

1.  Applicable currency United States Dollars (US$) and Thai Baht (THB).

2.  Return (RT) fares double of one way (OW) except for BKK-PBH sector.

3.  US$ fares applicable vice versa (V V) for all sectors except BKK.

4.  Fares subject to change without notice.

5. The ticket reservation for the druk air shall be done by us and the tickets can be collected from the Station Manager   or the Druk Air counter from the boarding station. Further if we have some time left we also post the tickets to our clients for their convenience.